Privacy Policy

Privacy policy

A privacy policy is a legal document that discloses some or all of the ways a business gathers, uses, discloses, and manages a customer's data. Its purpose is to inform website visitors exactly which personal information is gathered by your site or mobile app, how it is used, and how it is protected.

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations and privacy policy for access or usage of www. Onbeli.com website.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE AND ANY OTHER TERMS AND CONDITION ON THE WEBSITE. IF YOU DO NOT AGREE TO THESE TERMS ANY OTHER TERMS AND CONDITION ON THE WEBSITE, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE OR PARTICIPATING WEBSITE.

This Privacy Notice describes how OnBeli online Services Private Limited and its affiliates including OnBeli.com (collectively "OnBeli") collect and process your personal information through OnBeli websites, devices, products, services, online marketplace and applications that reference this Privacy Notice (together "OnBeli Services").

By using OnBeli Services you agree to our use of your personal information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by us at our discretion.

You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this Privacy Notice.

Personal information subject to this Privacy Notice will be collected and retained by OnBeli, with a registered office at www.onbeli.com

Change in the Privacy Policy:

Changes in law or changes in business may require changes to be made to the terms of this Privacy Policy from time to time so we encourages you to review this Privacy Policy periodically or on every occasionally. You visit or use the Website or Participating Website for any such changes.

 It is your responsibility to carefully read, agree with the Privacy Policy on each occasion you use the Website or Participating Website and your continued use of the Website or Participating Website shall signify your acceptance to be bound by the latest Privacy Policy.

Single Sign On:

Each of us or our Participating Website offer a single-sign-on i.e. after a one-time registration on the Website or one of the Participating Website, you can sign on (login) to each of the Participating Website with uniform credentials, without having to go through a separate registration and sign-on process each time (“Single- Sign-On”). Single- Sign-On provides a single identity - the basis for Participating Website you wish to use recognizing and verifying you.

Further after logging into the Website or any of our Participating Website you can easily visit any or all of our Participating Website through links in the Participating Website. You can update your account data at any time. Regardless, you also agree that these terms or any other terms and condition on the Website or similar terms and condition would be applicable to you for using the Participating Website.

The Information we collect about you may be broadly described in following categories:

1. Personal Information: 

We receive and store any information you provide in relation to Amazon Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our OnBeli Services.

We automatically collect and store certain types of information about your use of OnBeli Services, including information about your interaction with content and services available through OnBeli Services. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses OnBeli Services and other content served by or on behalf of OnBeli on other websites.

We might receive information about you from other sources, such as a. updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

1. account information, purchase or redemption information credit history information from credit bureaus, which we use to help prevent and detect fraud

Examples of information collected:

You provide information to us when you:

• search or shop for products or services in our marketplace
• add or remove an item from your cart, or place an order through or use Amazon Services
• download, stream, view, or use content on a device or through a service or application on a device
• provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping with us) or Your Profile
• upload your contacts, including access to mobile device contacts for certain services
• configure your settings on, provide data access permissions for, or interact with an Amazon device or service
• provide information in your Seller Account, Service Provider Account, or any other account we make available that allows you to develop or offer software, goods, or services to Amazon customers
• communicate with us by phone, e-mail, or otherwise
• complete a questionnaire
• compile Playlists, Watchlists, Wish Lists or other gift registries
• participate in Discussion Boards or other community features, reviews etc..
• employ Product Availability Alerts, such as Available to Order Notifications

As a result of the above actions, you might supply us with such information as:

• information such as your name, address/ location and phone numbers, payment, age, personal description and photographs etc..
• e-mail addresses of your friends and other people
• content of reviews and e-mails to us;
• voice recordings when you speak to Google or Siri
• images, videos and other content collected or stored in connection with OnBeli Services
• information and officially valid documents regarding identity and address information, including PAN numbers, financial information, credit history information
• device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronize them with your other Amazon devices.

2. Automatic information:  

• Examples of the information we collect and analyze include
• the location of your device or computer, the internet protocol (IP) address used to connect your computer to the internet, login, e-mail address, and password.
• device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures
• OnBeli Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images)
•  the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs)
• phone numbers used to call our customer service number, phone numbers used to call our customer service number

We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.

Examples of information you can access through OnBeli Services include:

• personally identifiable information (including name, e-mail, password, and address book), status of recent orders (including subscriptions), your complete order history.
• payment settings (including payment method information, promotional certificate, and gift card balances and 1-Click settings)
• e-mail notification settings (including Product Availability Alerts, Delivers, Special Occasion Reminders and newsletters)
• recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations)
• shopping lists and gift registries (including Wish Lists)
• your content, devices, services, and related settings, and communications and personalized advertising preferences, content that you recently viewed
• voice recordings associated with your account
• Your Profile (including your product Reviews, Recommendations, Reminders and personal profile)
• If you are a seller, you can access your account and other information, and adjust your communications preferences, by updating your account in website
• If you are a service provider listing on our Service Provider Network, you can access your account and other information, and adjust your communication preferences, by updating your account in Service Provider Central

Information Storage & Sharing: 

Any Information that we collect and store that is personally identifiable is protected using appropriate means, and although OnBeli does so, it will not be held responsible for any unauthorised access by third parties.

All Information shall be stored by us or one or more of our vendors, who will be bound by a non-disclosure agreement with us. We reserve the rights to hold your Information indefinitely.

You agree that all Personal Information shall be retained till such time required for the purpose of providing you services or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely.

We may share or disclose the Information collected and received under this Privacy Policy:

1. As required by law, such as to comply with a subpoena, or similar legal process, etc.
2. When we believe in good faith that disclosure is necessary to protect our rights and interests, protect your safety or the safety of others, investigate fraud, or respond to a government request and the like
3. With our trusted services providers who work on our behalf, do not have an independent use of the Information we disclose to them, and have agreed to adhere to the rules set forth in this Privacy Policy

Apart from the forgoing’s, we may use third party service providers to help us operate our business, the Participating Website, or administer activities on our behalf, such as sending out newsletters or surveys and the like. We will only share your information with these third parties for those limited purposes.

We may also share your Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the purpose.

However, OnBeli is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. OnBeli is not liable for any loss or injury caused to You as a result of You providing Your Personal Information to third party (including any third party websites, even if links to such third party websites are provided on the Website).

You may receive promotional offers, campaign details, company news, updates, related product or service Information, etc by email among other means. If you have opted to receive promotional offers there will be unsubscribe options with all such category of offers and you may choose to unsubscribe from such offers at any time by following the instructions included at the bottom of each email, or by contacting us via our Website.

Links to Other Sites: 

The Website or any activities made on the Website and or Participating Website may contain features which link to other websites that may collect Information about you. We are not responsible for the privacy practices or the content of those linked websites and Participating Website.

In addition, such other websites may contain certain product and service offerings which are carried out independently by such third party websites and Participating Website. We are neither responsible for the working of such third party websites and Participating Website nor do we warrant or nor do we make any assurances of the existence, adequacy or functioning of security practices of any such third party websites and Participating Website.

Cookies: 
We may use cookies or other technologies on the Website. Cookies are small files or records that we may place on your web browser for collecting Information about your activities on the Website, preparing reports, assessing trends, and otherwise monitoring the way in which the Website is being used. This is intended to enhance convenience for you, and to assist us to run an efficient operation. By accepting these Terms, you confirm your consent to our use of cookies, and other such technologies, for these purposes.

Anti-Spam Policy:
Since email is an integral part for the Service being rendered, your sharing of email contact with us allows us to share the offers and promotions relating to the Service or Website via email with you. If you later decide not to receive any offers and or promotions relating to the Service or Website, you may unsubscribe by communicating to us.

Please note that opting not to receive email does not exempt you from receiving administrative emails that include but are not limited to, notices about membership status changes or alterations to our terms of Service or this Privacy Policy any other service requests.

Force Majeure:

Notwithstanding anything contained in this Policy or terms of use or other terms and condition on the Website or elsewhere, OnBeli shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

'Force Majeure Event' shall mean any event that is beyond the reasonable control of OnBeli and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of OnBeli), power or electricity failure or unavailability of adequate power or electricity.

While We will endeavour to take all reasonable and appropriate steps to keep secure any Personal Information which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information.

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their "Personally Information" (PI) is being used online. PI is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Information in accordance with our website.

What personal information do we collect from the people visiting our  website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details so that we can provide our products and services to you.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use such information in the following ways:

• To personalize your experience on our site and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.

How do we protect the information we receive?

Our site is reviewed on a regular basis for security vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We do not store credit/debit card information on our systems.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

How can you opt out, remove or modify information you have provided to us?

You can request to have your information removed by clicking on the Contact Us/Live Chat button on this or the home page.

Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.

Third Party Disclosures

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Transfer Of Your Personal Information

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Your Personal Information

If we are involved in a merger, acquisition or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Retention of Your Personal Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information.

As described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

• We need to perform a contract with you, such as when you create a Policy with us
• You have given us permission to do so
• The processing is in our legitimate interests and it's not overridden by your rights
• For payment processing purposes
• To comply with the law

"Do Not Sell My Personal Information"

Under the consumers’ right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Service Providers

We employ third party companies and individuals to facilitate our Website ("Service Providers"), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payments processors

We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by IT Act 2000.

 

If there are any questions regarding this privacy policy you may contact us.

Grievance officer:

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. V V SIVA Prasad Gogineni,

GVP ENTERPRISES,

Flat No-101, Plot No - 54, Survey No. 89, Near Prasanthi Hills park,

Nizampet, Hyderabad - 500 090

Telangana, India.